Senior Couple Enjoy Wine Bar | Vi at Bentley Village in Naples, FL

Meet Our Staff

We have top-notch service because we have a dedicated staff. These are the people who work tirelessly to make Vi at Bentley Village a great place to live.

Penny Smith Executive Director

As Executive Director, Penny oversees every aspect of the community which includes the quality of service, amenities, care, and programming for each and every Vi at Bentley Village resident. Penny has worked at Vi for more than 20 years. In 2019, Penny was honored with the 2019 Argentum Senior Living Community Leadership Award. Her compassion and commitment to the residents and staff at Vi at Bentley Village is evident through her enthusiasm, support, and focus on relationship building.

Joe Chambers Executive Sales Director

Joe directs all of our sales efforts at Vi at Bentley Village. He also manages each sales team member, and represents Vi to the larger Naples community. Joe joined Vi in 2005 and worked in the Vi corporate offices in Chicago, prior to joining the team at Bentley Village.

Colleen Billings Director of Human Resources

Colleen works to enhance both resident and employee satisfaction through oversight and management of human resources at Vi at Bentley Village. Colleen has more than 15 years of experience in human resources and business operations. She joined Vi in 2015.

Martine FranCois Care Center Administrator

Martine oversees each care center department – from dining service to nursing care – and provides a quality experience to our residents. She works closely with her team of nurses and support staff to develop a personalized approach for every care center resident. Martine has more than 25 years of experience in the field of social work, and holds certifications as: an assisted living administrator; an assisted living facility Alzheimer’s disease and related disorder training provider; and a dementia practitioner.

Pam Fultz, Community Relations Manager

Pam Fultz Community Relations Manager, APR

Pam works to generate awareness of Vi at Bentley Village and build relationships in the local community. She conducts media relations, coordinates sponsorships, manages outreach, and plans sales events. Pam has been with Vi since 2014, and has earned her Accreditation in Public Relations (APR). She also holds a master of science degree in corporate and organizational communications from Northeastern University in Boston, MA and a bachelor of science degree from Wright State University in Dayton, OH. Pam has more than 20 years of experience in public relations and news broadcasting.

Jessica Medlin, R.N. Director of Nursing

Jessica helps to manage the quality of care and services provided to residents of Vi at Bentley Village’s Care Center, which includes Assisted Living, Memory Support and Skilled Nursing accommodations. Jessica also oversees the Care Center nursing staff, and works directly with the Care Center Administrator to provide care for each resident. 

Brian Sullivan, CPA Director of Accounting

Brian is responsible for all accounting operations for Vi at Bentley Village. Brian, a certified public accountant (CPA), has more than 20 years of experience in the healthcare and hospitality industries.

Shep Drinkwater, CEC, CDM, CFPP Executive Chef

Executive Chef Shep Drinkwater oversees the culinary program for Vi at Bentley Village, including menu creation and food preparation. A graduate of the Culinary Institute of America, Shep previously worked at Vi at The Glen, in Glenview, Illinois, and has been part of the Hyatt family since 1990.

Mariana Vandivier, LCSW Director of Resident Services

Mariana assists independent living residents and their family members should they need support during a change in a resident's health. She also works to ensure residents receive the appropriate level of care and service while in independent living. Additionally, Mariana oversees wellness amenities, and manages our concierge services.
Lifestyle Director

Al Spencer Lifestyle Director

Al is at the center of everything social at Vi at Bentley Village. She creates, finds and arranges outings and events for residents like educational lectures, travel clubs, fitness classes, day trips to unique local places, and much more. Al also helps manage the numerous resident-led clubs at Bentley Village.

David Chidboy

DAVID CHIDBOY, CEOE Director of Engineering

David is responsible for maintenance of the community’s physical plant and the numerous buildings on our 156-acre campus. He comes to us from TidePointe, a Vi community on Hilton Head Island where he worked for 13 years. Prior to that position, David was the Director of Engineering at Vi at Lakeside Village in Lantana, Florida, from 1999 to 2006. He is certified as a Stationary Engineer, an HVAC instructor, a Hospitality Facilities Executive and a Hospitality Housekeeping Executive. 

Director of Housekeeping

Giesele Fischbach, CHHE Director of Housekeeping

Giesele oversees the housekeeping function for the community, with a focus on providing a comfortable living environment for every resident. She has more than 10 years of experience in environmental services, primarily in the senior living industry.

AJ Canfield Director of Home Health

A.J. oversees all operations of the Home Care Agency and Wellness Center, including clinical and administrative functions. He works with his team of nurses, caregivers and support staff to provide residents with exceptional care and anticipatory services. A.J. has more than 15 years of experience in business operations and development.

Laura Cruz Director of Assisted Living

Laura is responsible for overseeing the Assisted Living department at Vi at Bentley Village. She manages a team of nurses, caregivers and staff to provide care for each resident. Laura joined Vi at Bentley Village in 2017.